After four phone calls this morning I am now waiting for a call back. It seems that LA Weight Loss corporate has changed to Pure Weight Loss – but the franchises were given the option to stay with the LA name or to change. I didn’t do much searching on that though.

So I call the number on the LA website which somehow gets me a corporate center in Virginia. Okay then. She tells me to call the franchise customer service number – which I did and had to leave a message. I found another number on the LA site and called them – after talking to that person she says she can email the customer service rep for the franchises and that person will get back to me.

If I don’t hear back from someone by Wednesday, I’m calling again. I know there is controversy surrounding the company but I didn’t have any. I paid for the services and expect to be either reimbursed or given the product in whole.

I think it is odd that there is NO more centers in my area. Did none of them want to carry on with corporate changing the name? Has the website just not been updated in ages?

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